APA Style
Tjiptono, Fandy. (1995).
Total Quality Management .
Yogyakarta:
Andi Offse,.
Chicago Style
Tjiptono, Fandy.
Total Quality Management.
Yogyakarta:
Andi Offse,,
1995.
Text.
MLA Style
Tjiptono, Fandy.
Total Quality Management.
Yogyakarta:
Andi Offse,,
1995.
Text.
Turabian Style
Tjiptono, Fandy.
Total Quality Management.
Yogyakarta:
Andi Offse,,
1995.
Print.